Measuring performance

Engagement

When I was elected in May 2021, I promised to keep the views of residents at the heart of my plans for policing in Surrey.

Over the last year, I’ve been out and about in our communities to hear your views and concerns in local meetings and through my regular surgery sessions available to residents. My Deputy Commissioner and I have engaged with a wide variety of partners, the public and members of Surrey Police on the beat and during special operations, at events and training days, at clubs, in prisons, on farms and in a variety of other places too.

During the winter, I consulted with you again on the amount that you would be prepared to pay from your council tax to support Surrey Police – receiving over 3,000 responses and 1,600 comments that will continue to shape the service you receive. Earlier in the year, my office also supported the consultation by Surrey Police on 101 performance.

My team have continued to update people with my latest news, attracting many new followers on social media and introducing a brand-new newsletter that includes more information on what my office has been up to each month.

I’ve been regularly featured by local and national media, speaking on the key issues that affect our communities such as trust in policing, violence against women and girls and the policing of protests that have used illegal means to disrupt everyday life.

My team has also worked hard to make the information about my role and the work of the office easier to find and understand, with a complete redesign of the website. Created to be more accessible, the website can now be translated into over 200 languages and adjusted for a variety of needs.

Latest News

155 arrests, 25 years in prison for offenders and 10kg of suspected cocaine seized – Safer Redhill celebrates a year of success

An initiative part-funded by the Office of the Police and Crime Commissioner aims to tackle criminality and restore pride in Redhill.

Surrey’s business community asked to have their say in retail crime survey

Surrey's Police and Crime Commissioner, Lisa Townsend, stands in a high street. Behind her are shops and people walking. She wears a blue coat with its collar upturned. Her blonde hair is loose and she is smiling.

Members of Surrey's business community are urged to have their say on the impact of retail crime in a new survey.

“It literally saved my life”: Meet the team using music and photography to prevent child exploitation

Three people stand in a studio. On the left, a man stands with his hands by his sides. Sitting to his left is a young person with his back to the camera. Next, and in the middle of the standing group, is Police and Crime Commissioner Lisa Townsend, who has her hand on the back of a chair. A woman stands with her hands clasped to Lisa's left hand side.

Catch22's Music To My Ears programme supports criminally exploited children through music, photography and film-making.