Measuring performance

Surrey Police overview

Surrey Police inspections

Image shows a person in a mask, a white disposable overall and blue gloves holding a plastic evidence bag

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) independently assesses the effectiveness and efficiency of police forces and fire & rescue services.

As Police & Crime Commissioner, I provide a response to all HMICFRS inspections relating to Surrey Police, and these can be viewed on our Data Hub, along with the original report and any recommendations.

Colourful graphic showing the outcomes of the Police Effectiveness, Efficiency and Legitimacy Inspection (PEEL) published in 2023. The graphic shows the Force is 'good' at preventing and deterring crime and ASB and reducing vulnerability and managing offenders and suspects. It is 'adequate' at police powers and treating people fairly and respectfully, investigating crime, protecting vulnerable people, and leadership and force management. It 'requires improvement' at crime data integrity and building, supporting and protecting the workforce. It is 'inadequate' at responding to the public.
Blue and pink graphic detailing an 'average day for Surrey Police'. This includes 508 999 calls, 606 calls to 101, 882 contacts through the website, social media and email, 91 emergency responses, 36 arrests, and 138 incidents allocated for investigation. The graphic also shows that there are 35 thefts, 40 cases of anti-social behaviour, 10 missing persons, 38 incidents relating to mental health, 14 reports of shoplifting, and 43 domestic abuse incidents reported every day.

View all recent HMICFRS inspection reports and responses.


Latest News

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An initiative part-funded by the Office of the Police and Crime Commissioner aims to tackle criminality and restore pride in Redhill.

Surrey’s business community asked to have their say in retail crime survey

Surrey's Police and Crime Commissioner, Lisa Townsend, stands in a high street. Behind her are shops and people walking. She wears a blue coat with its collar upturned. Her blonde hair is loose and she is smiling.

Members of Surrey's business community are urged to have their say on the impact of retail crime in a new survey.

“It literally saved my life”: Meet the team using music and photography to prevent child exploitation

Three people stand in a studio. On the left, a man stands with his hands by his sides. Sitting to his left is a young person with his back to the camera. Next, and in the middle of the standing group, is Police and Crime Commissioner Lisa Townsend, who has her hand on the back of a chair. A woman stands with her hands clasped to Lisa's left hand side.

Catch22's Music To My Ears programme supports criminally exploited children through music, photography and film-making.