Measuring performance

Surrey Police overview

Surrey Police inspections

Image shows a person in a mask, a white disposable overall and blue gloves holding a plastic evidence bag

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) independently assesses the effectiveness and efficiency of police forces and fire & rescue services.

As Police & Crime Commissioner, I provide a response to all HMICFRS inspections relating to Surrey Police, and these can be viewed on our Data Hub, along with the original report and any recommendations.

Colourful graphic showing the outcomes of the Police Effectiveness, Efficiency and Legitimacy Inspection (PEEL) published in 2023. The graphic shows the Force is 'good' at preventing and deterring crime and ASB and reducing vulnerability and managing offenders and suspects. It is 'adequate' at police powers and treating people fairly and respectfully, investigating crime, protecting vulnerable people, and leadership and force management. It 'requires improvement' at crime data integrity and building, supporting and protecting the workforce. It is 'inadequate' at responding to the public.
Blue and pink graphic detailing an 'average day for Surrey Police'. This includes 508 999 calls, 606 calls to 101, 882 contacts through the website, social media and email, 91 emergency responses, 36 arrests, and 138 incidents allocated for investigation. The graphic also shows that there are 35 thefts, 40 cases of anti-social behaviour, 10 missing persons, 38 incidents relating to mental health, 14 reports of shoplifting, and 43 domestic abuse incidents reported every day.

View all recent HMICFRS inspection reports and responses.


Download PDF report

Previous

Next

Download PDF report

Latest News

“You are not alone”: Commissioner urges romance fraud victims to speak to police

More than 600 reports of romance fraud were received by police in Surrey and Sussex last year - with total losses reaching over £7million.

Find out more

Commissioner says Surrey Police will be properly funded to fight crime after council tax rise goes ahead

Lisa Townsend, Surrey's Police and Crime Commissioner, stands in front of a large building with a Surrey County Council sign on it. She wears a tan coat with red sleeves. Her hands are clasped in front of her and she is looking straight ahead at the camera

Lisa Townsend said asking the Surrey public for more funding to support policing is not a decision she takes lightly.

Find out more

“Fantastic” hub tackling domestic abuse in Surrey will remain open as new funding is secured

Police and Crime Commissioner Lisa Townsend

The Office of the Police and Crime Commissioner for Surrey secured £2million for Steps to Change, which opened last year.

Find out more