Measuring performance

Surrey Police overview

Surrey Police inspections

Image shows a person in a mask, a white disposable overall and blue gloves holding a plastic evidence bag

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) independently assesses the effectiveness and efficiency of police forces and fire & rescue services.

As Police & Crime Commissioner, I provide a response to all HMICFRS inspections relating to Surrey Police, and these can be viewed on our Data Hub, along with the original report and any recommendations.

Colourful graphic showing the outcomes of the Police Effectiveness, Efficiency and Legitimacy Inspection (PEEL) published in 2023. The graphic shows the Force is 'good' at preventing and deterring crime and ASB and reducing vulnerability and managing offenders and suspects. It is 'adequate' at police powers and treating people fairly and respectfully, investigating crime, protecting vulnerable people, and leadership and force management. It 'requires improvement' at crime data integrity and building, supporting and protecting the workforce. It is 'inadequate' at responding to the public.
Blue and pink graphic detailing an 'average day for Surrey Police'. This includes 508 999 calls, 606 calls to 101, 882 contacts through the website, social media and email, 91 emergency responses, 36 arrests, and 138 incidents allocated for investigation. The graphic also shows that there are 35 thefts, 40 cases of anti-social behaviour, 10 missing persons, 38 incidents relating to mental health, 14 reports of shoplifting, and 43 domestic abuse incidents reported every day.

View all recent HMICFRS inspection reports and responses.


Latest News

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Commissioner Lisa Townsend wears a long-sleeved dress, and has her hands clasped in front of her. Chief Constable Tim De Meyer stands to Lisa's left. He is wearing his uniform and smiling at the camera. He holds his police hat in his right hand. Between Lisa and Tim is a colourful waist-height sign that reads 'Office of the Police and Crime Commissioner for Surrey'

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On left, Deputy Police and Crime Commissioner Ellie Vesey-Thompson, and on right, Police and Crime Commissioner Lisa Townsend. Both are standing in front of a Christmas tree and wearing red. They are holding up a Christmas card with a hand-drawn snowman picture on the front.

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Commissioner joins officers on burglary patrol in Surrey Heath as hundreds of homes are visited

Lisa Townsend has joined officers on patrol in Surrey Heath after an increase in burglaries in the borough.